Corporations on the Couch

Lynn Friedman, Ph.D., Psychoanalyst, Clinical Psychologist and Executive Coach

A monthly column published in the Washington Business Journal

Difficult staffer's out, that's all anyone can talk about

You spent weeks documenting poor performance, consulting legal counsel and worrying. You told Joe how he needed to change in a thoughtful, straightforward way. You offered coaching and classes on company time and the company dime. In spite of your efforts, Joe didn't change. He still had difficulty doing his job, which was getting in the way of corporate goals and demoralizing his staff. You heard never-ending complaints from colleagues, subordinates and customers. So finally, you terminated him. Not your favorite job, but when you're the boss it goes with the territory. You expected kudos from employees or at least a huge sigh of relief -- after all, they've been complaining about Joe for years. Read about why the staff is frightened and worried. Difficult staffer's out, that's all anyone can talk about (Continued on the Washington Business Journal website.)

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