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Errant employees are a window into your culture

    John hasn't done his job for years. While at first this caused real difficulties, over time, superiors, co-workers and subordinates simply learned to work around him, completing his essential tasks themselves or persuading others to pick up his slack.

    He is, as they say, "retired in place." No one counts on him, ever. Unless of course, you count not counting on him as a form of counting on him.

    His boss, Tom, hasn't helped matters, either. Busy slaying his own dragons he hasn't personally been troubled by John's sloth -- in fact, he's benefited from it.

    Errant employees are a window into your culture (Continued on the Washington Business Journal website.)

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    Copyright Lynn Friedman, Ph.D. (2005)